[{"data":1,"prerenderedAt":226},["ShallowReactive",2],{"page-\u002Fapi\u002Fbutuh-cs":3},{"id":4,"title":5,"body":6,"description":215,"endpoint":216,"extension":217,"icon":218,"meta":219,"method":220,"nav":218,"navigation":221,"path":222,"seo":223,"stem":224,"__hash__":225},"docs\u002Fapi\u002Fbutuh-cs.md","Tandai butuh CS",{"type":7,"value":8,"toc":211},"minimark",[9,13,28,33,76,148,152,188,191,207],[10,11,12],"p",{},"Pakai saat sistem Anda mendeteksi percakapan yang harus ditangani manusia, misalnya komplain, refund, atau pelanggan VIP. Setelah dipanggil:",[14,15,16,20],"ul",{},[17,18,19],"li",{},"AI berhenti membalas percakapan ini.",[17,21,22,23,27],{},"Percakapan masuk tab ",[24,25,26],"strong",{},"Butuh CS"," di dashboard.",[29,30,32],"h2",{"id":31},"request","Request",[34,35,36,55],"table",{},[37,38,39],"thead",{},[40,41,42,46,49,52],"tr",{},[43,44,45],"th",{},"Field",[43,47,48],{},"Tipe",[43,50,51],{},"Wajib",[43,53,54],{},"Keterangan",[56,57,58],"tbody",{},[40,59,60,67,70,73],{},[61,62,63],"td",{},[64,65,66],"code",{},"conversation_id",[61,68,69],{},"string",[61,71,72],{},"ya",[61,74,75],{},"ID percakapan",[77,78,83],"pre",{"className":79,"code":80,"language":81,"meta":82,"style":82},"language-bash shiki shiki-themes github-light github-dark","curl -X POST https:\u002F\u002Fapi.csku.ai\u002Fv1\u002Fconversation\u002Fneed-human \\\n  -H \"Business: BIZ_ID_ANDA\" \\\n  -H \"Secret: SECRET_ANDA\" \\\n  -H \"Content-Type: application\u002Fjson\" \\\n  -d '{\"conversation_id\": \"CO_01J9Z3K8V2\"}'\n","bash","",[64,84,85,108,119,129,139],{"__ignoreMap":82},[86,87,90,94,98,102,105],"span",{"class":88,"line":89},"line",1,[86,91,93],{"class":92},"sScJk","curl",[86,95,97],{"class":96},"sj4cs"," -X",[86,99,101],{"class":100},"sZZnC"," POST",[86,103,104],{"class":100}," https:\u002F\u002Fapi.csku.ai\u002Fv1\u002Fconversation\u002Fneed-human",[86,106,107],{"class":96}," \\\n",[86,109,111,114,117],{"class":88,"line":110},2,[86,112,113],{"class":96},"  -H",[86,115,116],{"class":100}," \"Business: BIZ_ID_ANDA\"",[86,118,107],{"class":96},[86,120,122,124,127],{"class":88,"line":121},3,[86,123,113],{"class":96},[86,125,126],{"class":100}," \"Secret: SECRET_ANDA\"",[86,128,107],{"class":96},[86,130,132,134,137],{"class":88,"line":131},4,[86,133,113],{"class":96},[86,135,136],{"class":100}," \"Content-Type: application\u002Fjson\"",[86,138,107],{"class":96},[86,140,142,145],{"class":88,"line":141},5,[86,143,144],{"class":96},"  -d",[86,146,147],{"class":100}," '{\"conversation_id\": \"CO_01J9Z3K8V2\"}'\n",[29,149,151],{"id":150},"respons","Respons",[77,153,157],{"className":154,"code":155,"language":156,"meta":82,"style":82},"language-json shiki shiki-themes github-light github-dark","{ \"success\": true, \"conversation_id\": \"CO_01J9Z3K8V2\" }\n","json",[64,158,159],{"__ignoreMap":82},[86,160,161,165,168,171,174,177,180,182,185],{"class":88,"line":89},[86,162,164],{"class":163},"sVt8B","{ ",[86,166,167],{"class":96},"\"success\"",[86,169,170],{"class":163},": ",[86,172,173],{"class":96},"true",[86,175,176],{"class":163},", ",[86,178,179],{"class":96},"\"conversation_id\"",[86,181,170],{"class":163},[86,183,184],{"class":100},"\"CO_01J9Z3K8V2\"",[86,186,187],{"class":163}," }\n",[10,189,190],{},"Memanggil ulang pada percakapan yang sudah ditandai tetap mengembalikan sukses.",[192,193,196],"callout",{"title":194,"type":195},"Mengembalikan ke AI","info",[10,197,198,199,202,203,206],{},"Belum ada endpoint untuk mengembalikan percakapan ke AI. Agent melakukannya dari dashboard atau aplikasi dengan tombol ",[24,200,201],{},"Kembalikan ke AI"," atau ",[24,204,205],{},"Selesai",".",[208,209,210],"style",{},"html pre.shiki code .sScJk, html code.shiki .sScJk{--shiki-default:#6F42C1;--shiki-dark:#B392F0}html pre.shiki code .sj4cs, html code.shiki .sj4cs{--shiki-default:#005CC5;--shiki-dark:#79B8FF}html pre.shiki code .sZZnC, html code.shiki .sZZnC{--shiki-default:#032F62;--shiki-dark:#9ECBFF}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html pre.shiki code .sVt8B, html code.shiki .sVt8B{--shiki-default:#24292E;--shiki-dark:#E1E4E8}",{"title":82,"searchDepth":121,"depth":121,"links":212},[213,214],{"id":31,"depth":110,"text":32},{"id":150,"depth":110,"text":151},"Hentikan balasan AI dan masukkan percakapan ke antrean Butuh CS.","\u002Fv1\u002Fconversation\u002Fneed-human","md",null,{},"POST",true,"\u002Fapi\u002Fbutuh-cs",{"title":5,"description":215},"api\u002Fbutuh-cs","UdhIdW59ZiVoHkc5IQhCDE2y4Gp1rjwht2nwi2EkhtQ",1791957694417]